At Tutor Media, trust is the foundation of our relationship with parents, students, and tutors. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
By accessing or using Tutor Media, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide you with a personalized and safe tutoring experience.
Personal Information
When you register as a guardian, student, or tutor, we may collect your name, email address, phone number, mailing address, and NID/Student ID copies (for verification purposes).
Educational Information
Class, subject requirements, curriculum (Bangla/English Medium), and academic goals to match you with the right mentor.
Payment Information
If you make payments through our platform, transaction details are processed securely. We do not store sensitive card information on our servers.
Usage Data
We may collect non-personal data such as your IP address, browser type, and device information to improve our website's performance and user experience.
2. How We Use Your Information
We use your data strictly to deliver and improve our services:
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Tutor Matching
To connect students with the most suitable tutors based on location, subjects, and preferences.
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Verification & Safety
To verify the identity of tutors and guardians, ensuring a safe learning environment for everyone.
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Communication
To send you updates regarding your tuition request, account status, important notices, or promotional offers (which you can opt-out of).
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Service Improvement
To analyze user behavior and feedback, helping us enhance our platform's functionality.
3. Data Protection & Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure.
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Encryption
Sensitive data transmission is encrypted using SSL (Secure Socket Layer) technology.
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Access Control
Only authorized Tutor Media personnel have access to your personal data for operational purposes.
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No Third-Party Sale
We never sell, trade, or rent your personal identification information to third parties for marketing purposes.
4. Sharing of Information
We respect your privacy and only share information in the following limited circumstances:
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With Tutors/Guardians
Contact information is shared only after a tuition match is confirmed to facilitate communication between the tutor and the guardian.
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Legal Requirements
If required by law or to protect the rights and safety of Tutor Media and its users.
5. Cookies
Our website uses "cookies" to enhance your browsing experience. Cookies help us remember your preferences and recognize you on return visits. You can choose to disable cookies through your browser settings, though this may limit some features of our website.
6. Your Rights
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Access & Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate.
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Account Deletion
You may request the deletion of your account and personal data from our system by contacting our support team.
7. Changes to This Policy
Tutor Media reserves the right to update this Privacy Policy at any time. We encourage you to review this page periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: